Privacy Policy

How we collect, use, and protect your information

Last updated: February 2025

1. Information Collection

Faithfull Fitness App ("we," "us," or "our") may collect the following types of information when you use our app, website (faithfulfitnessapp.com), or services:

  • Account information: name, email address, password (stored in encrypted form), and profile details you provide when you register.
  • Fitness and health data: workout logs, goals, progress data, and any health-related information you choose to enter in the app.
  • Communication data: messages you send to us (e.g., via contact forms or support) and our responses.
  • Device and usage data: device type, operating system, app version, and how you use the app (e.g., features used, session duration) to improve our services.
  • Payment information: processed by third-party payment providers; we do not store full card numbers on our servers.

2. Data Usage

We use the information we collect to:

  • Provide, maintain, and improve the Faithfull Fitness App and related services.
  • Personalize your experience (e.g., workout plans, recommendations).
  • Process payments and manage your subscription.
  • Send you service-related communications, updates, and (with your consent) marketing or newsletters.
  • Respond to your inquiries and provide customer support.
  • Analyze usage trends and fix technical issues.
  • Comply with applicable laws and protect our rights and the safety of our users.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies (e.g., local storage) to:

  • Keep you signed in and remember your preferences.
  • Understand how visitors use our site so we can improve it.
  • Deliver relevant content and measure the effectiveness of our communications.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

4. Third-Party Services

We may use third-party services for hosting, analytics, payment processing, and communication. These providers have their own privacy policies and may collect or process data on our behalf. We choose partners that commit to appropriate data protection practices. We do not sell your personal information to third parties for their marketing purposes.

5. Data Protection

We implement technical and organizational measures to protect your data, including encryption where appropriate, access controls, and secure hosting. Despite our efforts, no system is completely secure; we encourage you to use a strong password and keep your account details confidential.

6. User Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal or legitimate retention needs.
  • Object to or restrict certain processing.
  • Data portability (e.g., receive your data in a structured format).
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority in your country.

To exercise these rights, contact us using the details below. We will respond within a reasonable time as required by applicable law.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data in line with our retention policy, except where we must retain it for legal reasons.

8. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and indicate the "Last updated" date. For material changes, we may notify you via the app, email, or a prominent notice on our website. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Information

For privacy-related questions, requests, or complaints, contact us at:

Faithfull Fitness App
74395 Twentynine Palms Highway, Twentynine Palms CA 92277
Phone: +1 541 791 73579
Email: info@faithfulfitnessapp.com